900 840 655
Monday to friday 7:30 to 20:00
Saturdays 9:00 to 14:00
Customer attention offices
Biscay Transport Consortium
Bilbao: San Mames station
- Monday to friday 8:00 to 19:30
Bilbao subway and Euskotren office
Bilbao: ZazpiKaleak-Casco Viejo station (Access S. Nikolas)
- Monday to friday 8:00 to 20:00
- Saturdays and bridges 9:00 to 15:00 (Saturdays after holidays closed)
- July and August, monday to friday: 8:00 to 15:00
Bilbao subway office
Areeta: C/ Ibaigane nº17, Getxo
- Monday to friday 9:00 to 19:30
- July 8.00 to 15:00
- August closed
Ansio: at the station
- Monday to friday 9:00 to 19:30
- July 8:00 to 15:00
- August closed
Euskotren Office
Durango: Geltoki Kalea
- Monday to friday 8 to 20:00
- July and August, Monday to friday 8:00 to 15:00
Gernika: Geltoki Plaza
- Monday to friday 8 to 20:00
- July and August, Monday to friday 8:00 to 15:00
Bilbobus Office
Bilbao: C/ Licenciado Poza nº8
- Monday to friday 7:30 to 20:00
- Saturdays from 9:00 to 14:00
Renfe Office
Bilbao: Plaza Circular nº 2 (Estación de Abando)
- Monday to friday 8:000 to 20:00
- Monday to friday 8 to 16:00 (from 1 June to 12 June)
- Monday to friday 8 to 14:00 (from 15 June to 15 September)
Bizkaibus Office
Leioa: UPV/EHU Campus Universitario de Bizkaia (Bajo de la Facultad de Ciencias Sociales)
- Monday to friday 8:00 to 15:30
- August closed
Sodupe: Oficinas Municipales. Travesia Gallaraga, 20
- Monday to friday 7:30 to 15:00
Portugalete: Oficina de Atención Ciudadana (San Roke plaza)
- Monday to friday 7:30 to 15:00
