An agreement between institutions is to enable Bizkaia to have 11 joint customer service offices (OAC) for public transport.

They are to begin operating on 7 November, and will deal with complaints and claims involving all operators. They will be able to manage and issue personalised Barik transport cards and other Barik transactions. They will also offer general information on timetables, lines, journeys, fares, etc. for all the operators signed up to the system.

They are to begin operating on 7 November, and will deal with complaints and claims involving all operators. They will be able to manage and issue personalised Barik transport cards and other Barik transactions. They will also offer general information on timetables, lines, journeys, fares, etc. for all the operators signed up to the system.

2017-10-27