CTB (the Bizkaia Transport Consortium) has set up a helpline on nº 94 685 50 00 for people seeking information on matters concerned with the use of the Barik contactless card and public transport in the province.
This number (with local area code 94) has been incorporated this week into the public information services provided by CTB from its customer information office at the San Mames intermodal station, in line with a mandate from the General Assembly of Bizkaia.
The contracts offered by most telephone operators now offer free calls to landlines, so this service will mean big savings for callers. The CTB information switchboard received around 11,000 calls in 2015.
The new 94 685 50 00 service will coexist with the earlier 901 123 123 helpline for several months as the old number is phased out gradually, leaving only the local number.
