CTB records double the number of queries at its San Mamés Customer Service Office in September.

85% of the 3,500 interventions registered were to do with Barik card procedures.

In September, the Bizkaia Transport Consortium (CTB) recorded double the number of queries through its Customer Service Office (OAC) in San Mamés. 85% of the 3,500 interventions registered were mainly to do with Barik card procedures, information requests and claims. In September, Monday was the day of the week with the greatest number of procedures with an average of 195. The average number of actions per day in June was 94, 87 in July and 85 in August.