In the following link of our web page you can see where the other 10 offices of the Public Transport network are located, where you will be assisted and get all the questions about public transport in Bizkaia answered, including formalities of the Barik card: https://www.ctb.eus/es/atencion-al-cliente
We apologize for the inconveniences.

Due to improvement works, on July 8 we will clos our Public Transport office in San Mamés.
The new office will be open again on August 19.

In the following link of our web page you can see where the other 10 offices of the Public Transport network are located, where you will be assisted and get all the questions about public transport in Bizkaia answered, including formalities of the Barik card: https://www.ctb.eus/es/atencion-al-cliente
We apologize for the inconveniences.

2019-07-04
From 30 April, the Leioa city bus, Lejoan Busa, will be incorporated into the Barik system. From that date it will be possible to travel with the Barik Card using the Creditrans and Gizatrans tickets.
From 30 April, the Leioa city bus, Lejoan Busa, will be incorporated into the Barik system. From that date it will be possible to travel with the Barik Card using the Creditrans and Gizatrans tickets. The Lejoan Busa fares for these tickets are: Creditrans ordinary - 0.60 €; Creditrans FN 20 - 0.48 €; Creditrans FN 50 - 0.30 €; Gizatrans ordinary - 0.35 €; Gizatrans FN 20 - 0.28 €; Gizatrans FN 50 - 0.17 €.
2019-04-29
Moovit and CTB have worked closely together to provide Biscay users with detailed information on how to get around by public transport. Citizens who wish to travel by bus, metro, commuter train or tram will have access to the most complete information in a single App to plan their journeys. The Moovit application is available free of charge on IOS, Android and Web, combining official CTB information to calculate the best route for each trip with all the mobility options available in Biscay.

Moovit and CTB have worked closely together to provide Biscay users with detailed information on how to get around by public transport. Citizens who wish to travel by bus, metro, commuter train or tram will have access to the most complete information in a single App to plan their journeys. The Moovit application is available free of charge on IOS, Android and Web, combining official CTB information to calculate the best route for each trip with all the mobility options available in Biscay.

Additional information
2019-03-21
ReActívate + is a program that aims to involve citizens in order to change their lifestyles and thus achieve progress in the sustainability of the Basque Country. It will take place in the Basque Country between 2018 and 2021. It is aimed at homes, schools and the university community and has three specific free programmes that run in parallel.

ReActívate + is a program that aims to involve citizens in order to change their lifestyles and thus achieve progress in the sustainability of the Basque Country. It will take place in the Basque Country between 2018 and 2021. It is aimed at homes, schools and the university community and has three specific free programmes that run in parallel.   

Information brochure
Additional information
2019-03-14
To do this, you have to be registered in "my Barik" and you can obtain an invoice for all expenses made as of January 1, 2018. For invoices prior to that date, you must send a request to partzuergoa@cotrabi.eus

You can also obtain a copy of the invoices you have already generated.

Para poder generar tus facturas tienes que estar dado de alta en "mi Barik".

Para darte de alta en "mii Barik" pueden darse dos casos:
1.- Que no hayas aportado anteriormente tus datos personales al Sistema Barik. En este caso, has de acudir personalmente a una Oficina de Atención al Cliente con el DNI original para aportar tus datos personales: Nombre, apellidos, Dirección, Municipio, etc.
Debes aportar, asimismo, una dirección de correo electrónico válida y manifestar tu deseo de acceder a los datos de tu tarjeta a través de internet.
2.- Que el Sistema Barik ya tenga tus datos personales. En este caso, has de manifestar tu deseo de acceder a los datos de tu tarjeta, llamando al teléfono de atención al cliente 946855000 o acudiendo a una Oficina de Atención al Cliente.
Debes aportar asimismo, una dirección de correo electrónico válida o confirmar la que ya consta en la base de datos.
Una vez realizado el trámite, en cualquiera de los dos casos, recibirás un correo electrónico con la contraseña de acceso.

Una vez que has accedido a Mi Barik, https://www.ctb.eus/mibarik/index.php selecciona la tarjeta sobre la que quieres generar la factura, pulsa el botón “Generar factura” que te aparece a la izquierda de la pantalla y sigue los pasos que se van indicando.
Puedes obtener tu factura para todos los gastos realizados a partir del 1 de enero de 2018. Para facturas anteriores a esa fecha debes remitir tu solicitud al correo electrónico partzuergoa@cotrabi.eus
En la pantalla de selección de la operación de compra y recarga sobre las que quieres generar la factura te aparecerán también las operaciones sobre las que ya hayas generado anteriormente factura, pudiendo obtener copia de la misma.

2019-01-11
Con motivo de la celebración de la gala de los premios MTV en el BEC el próximo 4 de noviembre, y por razones de seguridad, no se podrá hacer uso del parking desde las 6,00 a.m. del sábado 3 de noviembre hasta las 6,00 a.m. del domingo 4 de noviembre. Disculpen las molestias.

Con motivo de la celebración de la gala de los premios MTV en el BEC el próximo 4 de noviembre, y por razones de seguridad, no se podrá hacer uso del parking desde las 6,00 a.m. del sábado 3 de noviembre hasta las 6,00 a.m. del domingo 4 de noviembre. Disculpen las molestias.

2018-10-19
At the request of the Department of Economic Development and Infrastructure of the Basque Government, the CTB transfers the use of BARIK NFC App. By means of this telephone application, you will be able to make reloads and check the movements of BAT cards. With this agreement, the Bizkaia and Araba provinces will enjoy a common system serving 75% of users of public transport, thus taking another step in the successive implementation of interoperability between the three territories

At the request of the Department of Economic Development and Infrastructure of the Basque Government, the CTB transfers the use of BARIK NFC App. By means of this telephone application, you will be able to make reloads and check the movements of BAT cards. With this agreement, the Bizkaia and Araba provinces will enjoy a common system serving 75% of users of public transport, thus taking another step in the successive implementation of interoperability between the three territories

Additional information
2018-10-18
The 2017 Report on Public Transport in Bizkaia [Informe del Transporte Público de Bizkaia] drawn up by CTB [Consorcio de Transportes de Bizkaia – the Bizkaia Transport Consortium] reveals that 109.9 million journeys were made by rail (up 3.8% on 2016) and 54.2 million by bus (up 0.4%).

The 2017 Report on Public Transport in Bizkaia [Informe del Transporte Público de Bizkaia] drawn up by CTB [Consorcio de Transportes de Bizkaia – the Bizkaia Transport Consortium] reveals that 109.9 million journeys were made by rail (up 3.8% on 2016) and 54.2 million by bus (up 0.4%).

This increase can be attributed largely to the entry into service of Line 3 of the Metro system. This was undoubtedly one of the landmark events of the year and indeed of public transport in Bizkaia in recent times.

Additional information
2018-09-19
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