Customer attention

900 840 655

Monday to friday 7:30 to 20:00 
Saturdays 9:00 to 15:00
 

 

 
barikctb@cotrabi.eus
 
Customer attention offices
Biscay Transport Consortium
Bilbao: San Mames station
  • Monday to friday 8:00 to 19:30
 
Bilbao subway and Euskotren office
Bilbao: ZazpiKaleak-Casco Viejo station (Access S. Nikolas)
  • Monday to friday 8:00 to 20:00
  • Saturdays and bridges 9:00 to 15:00  (Saturdays after holidays closed)
  • July and August, monday to friday: 8:00 to 15:00
 
Bilbao subway office
Areeta: C/ Ibaigane nº17, Getxo
  • Monday to friday 9:00 to 19:30
  • July 8.00 to 15:00
  • August closed
Ansio: at the station
  • Monday to friday 9:00 to 19:30
  • July 8:00 to 15:00
  • August closed
 
Euskotren Office
Durango: Geltoki Kalea
  • Monday to friday 8 to 20:00
  • July and August, Monday to friday 8:00 to 15:00
Gernika: Geltoki Plaza
  • Monday to friday 8 to 20:00
  • July and August, Monday to friday 8:00 to 15:00
 
Bilbobus Office
Bilbao: C/ Licenciado Poza nº8
  • Monday to friday 7:30 to 20:00
  • Saturdays from 9:00 to 14:00

Summer Schedule

  • Monday to friday 8:00 to 15:00
  • Saturdays from 9:00 to 14:00
 
Renfe Office
Bilbao: Plaza Circular nº 2 (Estación de Abando)
  • Monday to friday 8:000 to 20:00
  • Monday to friday 8 to 16:00 (from 1 June to 12 June)
  • Monday to friday 8 to 14:00 (from 15 June to 15 September)
  
Bizkaibus Office
Leioa: UPV/EHU Campus Universitario de Bizkaia (Bajo de la Facultad de Ciencias Sociales)
  • Monday to friday 8:00 to 15:30
  • August closed
Sodupe: Oficinas Municipales. Travesia Gallaraga, 20
  • Monday to friday 7:30 to 15:00
Portugalete: Oficina de Atención Ciudadana (San Roke plaza)
  • Monday to friday 7:30 to 15:00